Categories
Customer Engagement

Totem Chatbot

Totems & chatbots.
A new voice for tourism
and cultural promotion.

The goal is to enhance the role of the Totem systems located in four main squares of Rimini, making them effective and strategic as key means of obtaining tourist and cultural information on the city.

To arouse new interest in those pre-existing systems, we have created a solution that aims at user involvement and interaction, exploiting the resources of ChatBot technologies for Customer Engagement.
At the heart of the project is the creation of a personalised avatar that, taking advantage of Chatbot technology, helps users find all the information they need about monuments and attractions to visit.

As a result of the Covid-19 emergency, the need arose to replace touch navigation with a front-end app, in order to avoid any contact with surfaces. The app is tightly integrated with the features of Dialog Flow and allows users to access the contents of the totem using their mobile device as a remote control.

In its entirety, the project will offer an effective tool to the Public Administration to collect data and information on smart users, and at the same time an innovative device to convey their tourism promotion activities for the city of Rimini.

Client
Comune di Rimini
Year
2021

Via IV Giugno, 39/C
47899 Serravalle
Repubblica di San Marino

COE  SM 23384

+39 0541.1797309
info@acdsolutions.it

© 2022  AC&D Solutions

Categories
Customer Engagement

App Palazzo Pubblico San Marino

App
Palazzo Pubblico
San Marino

/ Customer Engagement

The visit to the Palace becomes a multimedia and interactive experience that involves the spectator in the first person.

The app transforms the traditional visit into a new and amazing experience, and allows the discovery also of different areas closed to visitors.

Thanks to Augmented Reality and 360° video, visitors can enjoy the breathtaking view from the roof terrace or immerse themselves in the ancient cisterns built underneath Freedom Square, or even take part in the exciting Ceremony of the assignment of the Capitani Reggenti.

A new way to promote the country of San Marino and its cultural and historical heritage.
Client
Segreteria di Stato per la Cultura
Year
2017

Via IV Giugno, 39/C
47899 Serravalle
Repubblica di San Marino

COE  SM 23384

+39 0541.1797309
info@acdsolutions.it

© 2022  AC&D Solutions